Privacy Policy

Last Updated: September 2025

Golden Services Concierge (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal details (name, email, phone number, address).

  • Booking details (dates, preferences, number of guests, budgets).

  • Payment information (processed securely through trusted third-party providers).

  • Communication data (emails, WhatsApp, or other messages).

2. How We Use Your Information

We use your information to:

  • Process and confirm bookings.

  • Provide tailored concierge and lifestyle services.

  • Communicate with you regarding your requests.

  • Improve our services and customer experience.

  • Comply with legal obligations.

3. Data Sharing & Security

  • We do not sell or rent your personal data.

  • Information is shared only with trusted partners (e.g., travel, hospitality, and service providers) to fulfill your requests.

  • All partners are bound by confidentiality agreements.

  • We use secure systems and NDAs to protect sensitive information.

4. Your Rights

You may:

  • Request a copy of your personal information.

  • Ask us to update or delete your data.

  • Opt out of communications at any time.

5. Contact Us

For privacy inquiries, contact us at:
📧 goldenservicesc@gmail.com
📱 +34 632 188 009